Technical support
API errors, billing groups, playground issues, and account questions.
Include your account email, model id, and request id so we can trace the gateway path quickly.
Email supportContact
Contact dreamtoai
dreamtoai support helps with API access, billing groups, playground issues, and partnership questions. Email is the fastest path for account-specific help.
Business and partnership inquiries
Volume pricing, enterprise onboarding, and partnership proposals.
Put “Partnership” in the subject and describe your workload: modality, expected QPS, and regions.
Email the business teamWhat to include in a support request
The more of these we get in the first email, the fewer round trips it takes.
- The email address of your account
- The model id you called
- The request id from the response or your request logs
- When it happened, with your time zone
- The HTTP status and error message
Where else can I get help?
Most questions are answered faster here than by email.